❖ Ceylon Plaza provides the Customer Relationship Management (CRM) service and the service can be accessed through a unified user account that unlocks various services provided by Ceylon Plaza. The CRM services allow for integration with third-party applications. Users are granted the capability to create, edit, and share a diverse array of content and information through the CRM platform including permission to access, duplicate, disseminate, store, transmit, reformat, and publicly exhibit the content and information to enable the provision of CRM services. Users shall take sole and absolute responsibility for the integrity, legality, accuracy, and appropriateness of all content and information that is disseminated through CRM services.

❖ By opting to engage with the CRM service, users acknowledge that they possess the necessary consents, authorizations, or proprietary rights concerning the content and information that they create, store, transmit, or share using the CRM platform.

❖ Users shall not apply the CRM service for any purpose that is illegal, prohibited by applicable laws or regulations, or inconsistent with ethical standards.

❖ While Ceylon Plaza does not exercise editorial control over such content, users acknowledge that any content deemed in infringement of these terms or relevant laws may be subject to removal without prior notice.

❖ Users are strictly prohibited from transferring, sublicensing, or assigning any of their rights, access, or entitlements related to the CRM service to any third party without obtaining explicit prior written consent from Ceylon Plaza and shall refrain from any actions or activities that could potentially lead to damage, overload, disablement, impairment, or any form of harm to Ceylon Plaza's servers, networks, computer systems, or operational resources.

❖ Users acknowledge and agree that they shall not, directly or indirectly disassemble, decompile, or otherwise tamper with the underlying structure or components of the CRM services.